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|Do you ship to my Country?|
All Customs & Duties are the responsibility of the Customer and NOT included in shipping costs. We mark your Customs & Duties Label as "Merchandise: Personal Use".
Please note not all Countries support the USPS tracking system of your packages or guarantee delivery. This is why we ask if you are confident (have previous experience) that your package will arrive safely. Fox Den Beads & Designs will not be held responsible for lost or stolen packages that cannot be tracked by the USPS system.
|What are my payment choices?|
Other payment options are available to you through your PayPal Express Account. Please note funds must be received in USD US Dollars
|When will my order ship and what are my shipping charges?|
WE MAY NEED TO GATHER YOUR ITEMS IF THEY ARE NOT ALL AVAILABLE AT FOX DEN DEN BEADS
or ALL ITEMS AVAILABLE AT CARAVAN BEADS TO INCUR ONLY ONE PACKAGE DISPATCHED.
We will communicate our findings when we start processing your order.
Below are our typical shipping practices:
Your order is typically (average days) pulled from inventory OR processed over to Caravan Beads warehouse within 1-4 business hours. At that point we will let you know if we are able to fulfill your order complete and from which location it will be departing. If we can get your package out that day you will receive your tracking shortly thereafter with an automatic notice sent when your package shipping label is printed. If it is too late in the day your notice & package will be sent the next (business) day.
Caravan Beads will contact us if they cannot send your order complete or send us a tracking notice that your order has shipped which we will forward on to you. Our experience has been your order will ship from their warehouse within 24 hours of receipt. Please allow an extra 1-2 days when they receive their monthly Sea Shipment!
FOX DEN Packages depart M-F approx 3:30pm EST.
DROP SHIP Packages depart M-F approx 10:00am EST.
You may click the " My Account / Order Status" link at the top right hand side of our site to find your tracking numbers and the status of your orders.
PLEASE ALSO SEE: MIYUKI BEADS: TUBES per PACKAGE WEIGHT RATE GUIDE
|What is the return policy?|