FREE SHIPPING!
on orders of $125.00 or more

PLEASE NOTE: FIRST CLASS INTERNATIONAL IS NO LONGER AVAILABLE IF YOUR ORDER IS A 'SPECIAL ORDER' SHIPPING FROM CARAVAN BEADS. CARAVAN BEADS HAS DISCONTINUED THIS SHIPPING OPTION. ORDERS SHIPPING FROM FOX DEN ARE STILL ELIGIBLE FOR FIRST CLASS INTERNATIONAL.

If your order totals $125. or more, your order SHIPS FREE in the UNITED STATES!
SELECT the FREE SHIPPING OPTION DURING CHECKOUT

Items with this designation symbol are not eligible:
(Products that require larger than PRIORITY
MAIL MED BOX RATE ex: Certain quantities & sizes of Bulk empty Flip Top Tubes may require a UPS rate from Caravan Beads)



INTERNATIONAL SHIPPING RATES


  • ALL MIYUKI BEADS OTHER THAN DELICAS in sizes 11/0, 10/0, & 15/0 ARE NOW SPECIAL ORDER ONLY. (No minimum on DELICAS 11/0, 10/0, 15/0 shipping from FOX DEN in retail package sizes. HALF & FULL Packs are SPECIAL ORDER.
  • (SO) SPECIAL ORDER REQUIREMENTS:

  • SPECIAL ORDER ITEMS TOTAL must be $50. minimum purchase.

  • Please make sure CARAVANBEADS.com has everything in stock you are requesting.

  • They will ship your order directly to you for us without delay. We'll make sure you receive a tracking notice.

  • Please Note: SPECIAL ORDERS require payments to be processed in order for us to place your SPECIAL ORDER.


REFUNDS/CREDITS
  • Over payments for out of stock/unavailable items: Our standard procedure is if your payment is by PayPal we will put a credit on file for you. If your payment is by Credit Card the amount will be deducted from your authorized payment amount before finalizing your credit card payment. (This allows all transaction recording to stay within our shopping cart program/system)

  • We acknowledge EVERY ORDER by EMAIL (M-F within 24 hours – excluding weekends) to let you know how/when your items will be sent, if we are out of stock, or need clarification from you. PLEASE CHECK YOUR EMAIL & most importantly your SPAM FILE to be sure we don’t have a question we need you to answer before we can process or ship your order. Your order will remain ON HOLD until we hear back from you. FOX DEN is located in the Mountains of NC. We rarely get clear uninterrupted phone call conversations when we are talking to someone on a cell phone. (My personal cell phone won't even connect a call in our location unless I drive to town) (It also doesn't help I'm experiencing hearing loss) This is why we need you to consider EMAIL the BEST WAY TO CONTACT US PLEASE. (terriann@foxdenbeads.com) (...by clicking on the SSL Volusion security logo...)

  • INTERNATIONAL CUSTOMERS Please note our credit card processor is very tightly secured for International transactions. If you are having trouble getting your payment approved please find: "Other Payment Options" -> "None". We will send you a PayPal Payment Request which typically is a much easier international transaction.

  • We’re sorry we cannot offer you our FREE Shipping program but we will include some way to THANK YOU for shopping with us. Please also note we have learned over the years how to safely squeeze as many tubes of Beads in your package to make the most of the ridiculous prices we are all charged. If you'd like us to let you know if we can fit anything else in your package (at no additional shipping charge) before we seal it please let us know in the comment box during checkout or respond to your order confirmation email. We are Happy to accommodate!