If the regularly priced items in your order total $125. or more, Your order AUTOMATICALLY SHIPS FREE by PRIORITY MAIL in the United States! Items with this designation symbol are not eligible: (Products that require larger than MED RATE
PRIORITY BOX ex: Certain quantities & sizes of Bulk empty Flip Top Tubes may require a UPS rate from Caravan Beads)
PLEASE UNDERSTAND HOW YOUR ORDERS ARE PROCESSED & HANDLED WHEN ORDERING FROM FOX DEN BEADS
We do not inventory every single MIYUKI product
listed here in Fox Den's Web Store. We have a drop ship program set up with
Caravan Beads for MIYUKI FULL & HALF Factory Packs and any other products
we may not stock or have in stock [that they carry] at the time of your order
placement. There is NO MINIMUM requirement to order from FOX DEN BEADS!
FOX DEN BEADS has a $50.00 min purchase requirement with CARAVAN BEADS to
have them ship your order directly to you for us
. We will still be Happy to add
your Bead Needs to our regularly placed orders with them, it
just may add 3-5 business days to get the items in at the Fox Den & sent off to you. This chart will give you an idea of what we have inventoried so far in Retail Tubes only:
For one FLAT RATE shipping charge, or FREE if
you qualify, we will get your needed items to you! This may mean your order will be arriving in more than 1 package coming from Fox Den, Caravan Beads or both of
us. We will contact you by email to let you know how your order will be
BACK ORDERS: The bulk of your order will ship by the means you selected during checkout. If there is a back order that needs to be sent it will be sent by First Class Mail at no additional charge. If we need to find your item from a third party (which we are always Happy to do for you!) we may need to hold part of your order until we get the item(s) in so only 2 shipments are required of us. Our FLAT RATE will only cover 2 shipments per order. A 3rd package will or may incur an additional shipping charge depending on circumstance. We can always hold & send an item that may take longer than you'd like, with your next order. We will always do our best to accommodate what is BEST FOR YOU!
Please plan your super important projects with time to
spare us finding everything you need. We don’t want you to be disappointed! The
number of MIYUKI products imported into the US has grown tremendously over the
past couple/few years and still is(!) with Thanks to Caravan Beads, but this
also means we’ve seen a higher back order rate due to importers trying to keep
so many more products in stock at all times. It can often take MONTHS before MIYUKI
manufactures a certain style/color/or finish from the time an importer places
an order and they travel from Japan to the US. Artist Quality Beads take
time but are worth it! Please inquire if something you need may be hard to attain.
IMPORTANT: We acknowledge EVERY ORDER by EMAIL
(typically within 1-4 business hours M-F but it can take up to 24 hours –
excluding weekends) to let you know how/when your items will be sent, if we are
out of stock, or need clarification from you. PLEASE CHECK YOUR EMAIL to be
sure we don’t have a question we need you to answer before we can process or
ship your order. Your order will remain ON HOLD until we hear back from you.
FOX DEN is located in the Mountains of NC. We rarely get clear uninterrupted
phone call conversations when we are talking to someone on a cell phone. (My
personal cell phone won't even connect a call in our location unless I drive to town) This is why we
need you to consider EMAIL the BEST WAY TO CONTACT US!
INTERNATIONAL CUSTOMERS PLEASE NOTE we hope you
understand we can only ship your order in 1 package when we have all of
your items gathered complete if need be. We will let you know our
progress. If an item will take too long for us to get in we can always hold
it for you and send in your next order with us. We’re sorry we cannot
offer you our FREE Shipping program but we will include some way to THANK
YOU for shopping with us. Please also note we have learned over the years
how to safely squeeze as many tubes of Beads in your package to make the
most of the ridiculous prices we are all charged. If you'd like us
to let you know if we can fit anything else in your package before we seal
it please just ask in the comment box during checkout or respond to your
order confirmation email. We are Happy to accommodate!